1. Outstanding Core Return list received from PBH department
2. Core Return received by customer throughout the week
3. Item validated according to RMA (Return Material Authorisation)
4. Parts re-packaged and manifested on the Eurocopter UK system
5. Parts collected and returned every Monday to Eurocopter France
6. Original certification held with parts
7. KPIs updated
8. Updates sent to PBH department, Eurocopter France
